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Thriving In A Changing Environment - Overcoming Resistance To Change

Type: Interactive workshop, participative exercises, roll playing and demonstrations

Duration: Number of sessions: 2

Length of Sessions: 4 hours

Total hours: 8

Target Audience:

This workshop is designed for organizations who are:

Facing significant changes in their marketplace

Re-engineering their business processes

Implementing new business systems

Going through an acquisition or merger

Making major adjustments to their workforce levels

Or any other kind of major change

This workshop is designed for personnel who are:

In charge of implementing major change projects

Managing organizations in transition

Members of a workforce that is affected by marketplace shifts

This workshop is most effective when both change agents and change targets work as a team to overcome resistance.

Summary of Content:

Understanding the nature of resistance

Recognize we do not fear ALL change only that which, rightly or wrongly, we perceive as a threat, that which threatens us.

Identifying reactions to change

The Change Continuum
  • Hidden agenda
  • Adversary
  • Uncertainty
  • Emergent
  • Normal
  • Abundance/Empowerment

Applying the tools to overcome fear

1. Idea mining
    • introducing an idea
    • finding out what is needed or wanted
    • including the needs

2. Beach ball communication
    • moving off your position without committing to theirs
    • capturing the words and the spirit of their position
    • inviting them to see your position

3. Goaltending

    • selecting something in the areas of uncertainty
    • visualizing the goal completed
    • creating the plan and starting to work it

4. Road mapping to achievement
    • building trust in yourself
    • focusing on your purpose
    • allowing your ideas to emerge
    • committing to goals
    • affirming & visualizing your success
  • taking action

Objectives and Benefits:

Attendees will:

Have a clear understanding of what the fear of change really is.

Know how to identify where others are in accepting change.

Learn simple tools they can use to foster the acceptance of change in themselves and others.

Be able to help their organizations understand why their current change efforts are stalled or have failed.

Be able to help individuals within their organizations see how they can benefit from change.

Have the skills to act as change facilitators and help the organization achieve its goals.

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